general enquiries

we’re here to help. find support anytime in our comprehensive care and use guide. if you need further assistance, browse our faqs or reach out through our online contact form.

register my guarantee

registering your product guarantee is quick and easy. click the button below, enter your details, and submit the form. once completed, your guarantee will be successfully registered.

submit a guarantee claim

we’re sorry to hear that you’re experiencing an issue with your item. to submit a guarantee claim, please complete the contact form by clicking the button below.

to help us process your request as quickly and efficiently as possible, please provide your proof of purchase along with clear images of the product, as these are required for all guarantee claims.

we will make every effort to respond to your claim as promptly as possible. however, during busy periods, such as the christmas season, response times may be longer. we kindly ask that you allow up to 10 working days for us to review and respond to your claim.

online orders

if you placed your order directly through our website, www.eaziglide.com, and require assistance, we’re here to help.

if your order has arrived damaged or you are missing items, please click the button below and complete our contact form.

if you have recently placed an order and need to update the delivery address, please contact us within 30 minutes of placing your order by calling 0116 286 7000 and selecting option 1 for customer services.

press, media & influencers

are you reaching out on behalf of a media organisation and looking to feature eaziglide products in an upcoming publication? get in touch with us by clicking the button below. please note that we may not be able to respond to every inquiry.